A little help?
Questions, something not working, or an idea for StupidBrains? Get in touch.
Contact support
support@stupidbrains.comIf something went wrong, include your iPhone model, iOS version, app version, and what you were doing. A screenshot can help. Please leave out passwords and payment details.
Restore a purchase
In the app, open Settings → Full access and tap Restore. Use the same Apple Account that made the purchase. An internet connection is needed to check with Apple.
Manage a subscription or trial
Open Settings → Full access → Manage subscription in the app, or open your iPhone’s Settings → your name → Subscriptions. Apple shows your renewal date and cancellation options. Deleting the app does not cancel a subscription. A lifetime purchase does not renew.
Apple’s subscription help ↗Request a refund
Apple handles payments and refund requests for App Store purchases. Sign in to Apple’s Report a Problem page to check your options.
Request a refund from Apple ↗Find your saved progress
Progress is saved on your iPhone. Optional iCloud sync is off by default and can be enabled in Settings → Saved progress & sync. It syncs completed sessions through your private iCloud database. No StupidBrains account is needed.
Privacy and deleting app data ↗